Get in Touch

Customer Support

Welcome to our warranty support page. Here you'll find everything you need regarding product coverage, conditions, and claims.

If you have any questions, please contact our support team.

Hours: 9 am to 6 pm (UTC+8 )

Recommendations:

Lost your remote control? You can purchase a replacement here.(遥控器购买跳转链接)

Read FAQ and try the troubleshooting tips before you reach out.

To reduce back-and-forth, provide all the details in one go when you reach out, e.g. what is not working, what have you tried already, include video/photos as much as possible.

Something not working? Try our trouble-shooting tool

For any inquiries or feedback, please don't hesitate to contact us. We're here to help!

Email: vojoyvideo@gmail.com
Website: thewondertrek.com
Facebook: https://www.facebook.com/wondertrekofficial/

Our customer service team will respond to your message within 24 hours.